Redeeming Enrich Miles
What is an Upgrade Award?
An Upgrade Award is when you redeem Enrich Miles in order to upgrade from the class of service you paid for to the next higher class of service. You must first purchase a revenue ticket before you are allowed to redeem miles for an upgrade. You may redeem miles to upgrade from Economy Class to Business Class and from Business Class to First Class. Two class upgrades are not allowed (i.e. from Economy Class to First Class).
What is a Companion Award?
Companion Awards allow you to redeem fewer miles than normally required for a Business or First Class Award for your companion travelling on the same itinerary as you. Before requesting for a Companion Award, you must first purchase a Business or First Class revenue seat.
I have insufficient miles in my account to redeem for an Award Ticket, can I buy miles to make up the difference?
Yes. With Enrich Express you may purchase up to 30% of the required miles needed for an award.
Can I book an Award Ticket if I do not have the required number of miles in my account?
You can book your Travel Award, however you will need to be ticketed within 48 hours of making the reservation or you will lose the reservation.
Can I redeem my Enrich miles for an Award for someone else?
Yes. As long as you have sufficient miles to redeem for an award you can request the Award to be in anyone’s name. Call or stop by any Malaysia Airlines ticket office to make the reservation.
How to redeem Enrich Miles